At EULEN Facility Services, we take care of designing, implementing and supervising the services required by companies, which are managed through a single point of contact. The outsourcing of secondary business areas allows our clients to focus internal resources on the company’s core business, thereby increasing value. Experience, technology, our innovation capacity and the quality of the solutions the company can select for outsourcing purposes are key factors in this process.
Our aim is to develop these services through their integration into any field: industry, education and science, tourism, health, transportation, etc. The team in charge of implementing and developing the service will have an overall picture of the facility, optimizing both the cost and quality of the service. To this end, EULEN has a Facility Services Management System (SGFS) that controls quality and costs through service levels (SLAs) and their associated indicators (KPIs), both elements that govern our services.
Our wide-ranging portfolio allows us to cover most of the services required in any field:
- General facility maintenance.
- Electromechanical maintenance.
- CCTV and access control maintenance
- Industrial maintenance.
- Telephone helpline.
- Mail distribution.
- Help Desk.