Grupo EULEN’s commitment to research, technology and a high level of training for staff means we can offer state-of-the-art services in an industry that, by nature, requires a multiform and complex approach.
- Ancillary services
- Solutions HR
Cleaning at works, general maintenance, wall-to-wall carpets, windows and screens. Cleaning and restoration of facades. Supply of hygiene products Hygienic cleaning and environmental control.
Maintenance and replacement of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certifications. Pest control.
Technical-legal preventive maintenance. Conductive, corrective and predictive maintenance of facilities by means of analysis techniques and GMA and CAT systems. Energy services. Upgrading works. Projects. Networks management.
Consultancy services. Control of access. Surveillance. Escorts. Installation and maintenance of security systems. Information security. Fire protection. Design of the building’s emergency plan.
Telephone helpline and information service Call management. Janitor services. Pouch and documentation management. Meeting rooms, reprography and archive management. Furniture. Removals. Warehouse. Destruction of documents. Medical service.
Isolated or integrated services (Facility Services) in the exterior of buildings
Cleaning of external areas. Collection of solid urban waste. Cleaning of waste water treatment networks. Inspection by TV and leak detection. Water jet cleaning.
Maintenance and repair of perimeter fences. Inspection and maintenance of outdoor water hydrants.
Control of external accesses. Surveillance patrols. Installation and maintenance of perimeter detection systems.
Comprehensive maintenance of green areas: earthworks, irrigation systems, civil works. Installation and maintenance of lighting, ornamental fountains and pumping facilities.
Audits. Analysis of critical points. Production lines, work stations, common areas, structures and white rooms cleaning. Chemical, cryogenic and hydrodynamic cleanings with vacuum vehicles. Radiation decontamination. Waste management.
Production line maintenance. Machinery lubrication. Maintenance of air conditioning systems, medium-low tension systems, sanitary water systems and pneumatic and hydraulic systems. Fire fighting network. IT maintenance of PLC automated systems.
Consultancy services. Loss prevention study. Safety in logistics and transportation. Emergency plans for industrial premises. Evacuation plan. Drills.
Internal logistical services
Truck weighing management. Raw materials receipt. Verification and handling. Storage. Orders. Safety management in the supply chain. Assembly. Quality, packing and palletizing control. Routes management.
SUPPORT SERVICES FOR THE CUSTOMER’S CORE BUSINESS
Consultancy, training and coaching. Recruitment and provision of professional profiles. Specific training for a job position. Occupational risk prevention services.
Business process outsourcing (BPO)
- Business process outsourcing: invoicing, wages, digitalization of documents. Vehicles. Audits. Accounting. Treasury. Consultancy. Insurance. Advertising.
- Field inspection and appraisals: inventories, audits. Surveys.
- Telemarketing and sales force: post-sale services and creation of customer loyalty. Data recording. Collection management and complaints management. Promotions. Call center.
- Other services: logistical brokers. Remote adviser. Mystery shopper. Surveys. Loyalty program.
Social, labor, environmental and cultural activities. Audits: compliance with current legislation. Labor conditions supervision. Resources and waste management monitoring. Supply chain monitoring. Company partnership strategies.
TOTAL FACILITY MANAGEMENT
Contribution of the FM structure. Analysis and definition of service levels and compliance with the current legislation. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated computer system. Comprehensive management of services. Support services.