Excellence in training is in our DNA. Therefore, we have developed extremely demanding specific services for lay, religious, public and private educational institutions.
- Ancillary services
- Solutions HR
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Isolated or integrated services (Facility Services) in buildings
Cleaning at works, general maintenance, wall-to-wall carpets, windows and screens. Cleaning and restoration of facades. Supply of cleaning products. Hygienic cleaning and environmental control.
Maintenance and replacement of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certifications. Pest Control.
Technical-legal preventive maintenance. Conductive, corrective and predictive maintenance of facilities by means of analysis techniques and GMA and CAT systems. Energy services. Upgrading works. Projects. Networks management.
Consultancy services. Control of access Surveillance. Escorts. Installation and maintenance of security systems. Information security. Fire protection. Design of the building’s emergency plan.
Telephone helpline and information service Call management. Concierge. Pouch and documentation management. Meeting rooms, reprography and archive management. Furniture. Removals. Warehouse. Destruction of documents. Medical service.
Isolated or integrated services (Facility Services) in the exterior of buildings
Cleaning of external areas. Collection of solid urban waste. Cleaning of waste water treatment networks. TV inspection and leak detection. Water jet cleaning.
Maintenance and repair of perimeter fences. Inspection and maintenance of outdoor water hydrants.
Control of external accesses. Surveillance patrols. Installation and maintenance of perimeter detection systems.
Comprehensive maintenance of green spaces: earthworks, irrigation systems, civil works. Installation and maintenance of lighting, ornamental fountains and pumping facilities.
EXTERNAL CUSTOMER CARE
Specific services for the customer’s core business
Extension of opening hours. Extracurricular activities. Languages. Talks and conferences. Trips and hikes. Social and educational workshops and programs. Sports clubs.
Dining hall. School transportation. Nursing services. Laundry. Reprographics. Library. Vending.
Playground assistants Escort school transportation. Psychologists, speech therapists and social workers. Dining hall accompaniment monitors. Lifeguards. Support teachers. Kindergarten teachers. Counselor.
Comprehensive management of services
Nursery schools. Student Residences Sports facilities. Libraries. Halls and auditorium.
Urban camps and camping. Languages studies abroad. Summer courses and courses for foreigners.
Teacher training programs
ICTs for education. Managerial skills. Teaching tools Tutorial actions. Educational methodology. Educational marketing.
SUPPORT SERVICES FOR THE CUSTOMER’S CORE BUSINESS
Consultancy, training and coaching. Recruitment and provision of professional profiles. Specific training for a job position. PRL services.
Business process outsourcing (BPO)
- Business process outsourcing: invoicing, wages, digitalization of documents. Vehicles. Audits. Accounting. Treasury. Consultancy. Insurance. Advertising.
- Field inspection and appraisals: inventories, audits. Surveys. Quality control.
- Telemarketing and sales force: post-sale services and creation of customer loyalty. Customers’ data bases maintenance. Collection management and complaints management. Promotions. Call center.
- Other services: logistical brokers. Remote adviser. Mystery shopper. Surveys. Loyalty program.
Social, labor, environmental and cultural activities. Audits: compliance with current legislation. Labor conditions supervision. Resources and waste management monitoring. Supply chain monitoring. Company partnership strategies.
TOTAL FACILITY MANAGEMENT
The Facility Manager leads the worldwide management of our integrated services and he/she has the necessary experience in the educational field to guarantee the efficiency thereof. Include services:
Contribution of the FM structure. Analysis and definition of service levels and compliance with the current legislation. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated computer system. Comprehensive management of services. Support services.