Water, gas and electricity

PROPERTY

Isolated or integrated services (Facility Services) in buildings

• Cleaning

  Cleaning at works, general maintenance, wall-to-wall carpets, windows and screens. Cleaning and restoration of facades. Supply of hygiene products Hygienic cleaning and environmental control.

• Environment

  Maintenance and replacement of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certifications. Pest control.

• Maintenance

  Technical-legal preventive maintenance. Conductive, corrective and predictive maintenance of facilities by means of analysis techniques and GMA and CAT systems. Energy services. Upgrading works. Projects. Networks management.

• Security

  Consultancy services. Control of access. Surveillance. Escorts. Installation and maintenance of security systems. Information security. Fire protection. Design of the building’s emergency plan.

• Support services

  Telephone helpline and information service Call management. Concierge. Pouch and documentation management. Meeting rooms, reprography and archive management. Furniture. Removals. Warehouse. Destruction of documents. Medical service.

Isolated or integrated services (Facility Services) in the exterior of buildings

• Cleaning

  Cleaning of external areas. Collection of solid urban waste. Cleaning of waste water treatment networks. Inspection by TV and leak detection. Water jet cleaning.

• Maintenance

  Maintenance and repair of perimeter fences. Inspection and maintenance of outdoor water hydrants.

• Security

  Control of external accesses. Surveillance patrols. Installation and maintenance of perimeter detection systems.

• Environment

  Comprehensive maintenance of green areas: earthworks, irrigation systems, civil works. Installation and maintenance of lighting, ornamental fountains and pumping facilities.

PRODUCTION AREAS

Specific services for the customer’s core business

• Industrial cleaning

  Radioactive decontamination. Cleaning of equipments, machinery, structures, fluid lines, pipes, pools and chimneys. Chemical, cryogenic and hydrodynamic cleanings. Scaffolding. Support services for technical stoppages. Management of industrial waste and transfer to landfills.

• Industrial maintenance

  Production line maintenance. Machinery lubrication. Maintenance of air conditioning systems, medium-low tension systems, sanitary water systems and pneumatic and hydraulic systems. Fire fighting network. Plumbing and carpentry. Management and efficiency of productive energy. Management and coordination of works and projects.

• Industrial safety

  Consultancy services. Loss prevention study. Safety in logistics and transportation. Emergency plans for power plants. Access and explosives monitoring. Security in lines and networks. Fire fighting security.

• Auxiliary services
  

  Inventory. Licenses management. Energy audits. Radiation protection. Medical center. Reception. Meter readings. Security Services. Internal movements in hospital wards. Renewable energy consultancy services.

SUPPORT SERVICES FOR THE CUSTOMER’S CORE BUSINESS

• HR Services

  Consultancy, training and coaching. Recruitment and provision of professional profiles. Specific training for a job position. PRL services.

• Business process outsourcing (BPO)

  • Business process outsourcing: invoicing, wages, digitalization of documents. Vehicles. Audits. Accounting. Treasury. Consultancy. Insurance. Advertising.
  • Field inspection and appraisals: inventories, audits. Surveys.
  • Telemarketing and sales force: post-sale services and creation of customer loyalty. Data recording. Collection management and complaints management. Promotions. Call center.
  • Other services: logistical brokers. Remote adviser. Mystery shopper. Surveys. Loyalty program.

• CSR Support

  Social, labor, environmental and cultural activities. Audits: compliance with current legislation. Labor conditions supervision. Resources and waste management monitoring. Supply chain monitoring. Company partnership strategies.

TOTAL FACILITY MANAGEMENT

We provide the Total Facility Management service from which the remaining services of our portfolio benefit, thereby trying to make the best use of the tangible and intangible resources of our customers’ companies. Includes services:

Contribution of the FM structure. Analysis and definition of service levels and compliance with the current legislation. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated computer system. Comprehensive management of services. Support services.