The mining industry finds, in the specialist services provided by Grupo EULEN, the required flexibility for sustainable operations, optimizing resources according to their needs, which leads to competitive production in the market.
- Auxiliary services
- Solutions HR
BUILDINGS AND SITE OFFICES
Site cleaning, maintenance, general, carpets, windows and screens. Cleaning and facade restoration. Material supply. Hygienic cleaning and environmental control.
Maintenance and repositioning of indoor plants. Environmental hygiene: audits, environmental surveillance, radiation and water monitoring. Certification. Pest control.
Technical-Legal preventative maintenance. Routine, corrective and predictive facility maintenance using analysis techniques and CMMS and CAT systems. Energy services. Reconditioning work. Project execution. Network, telephone management, etc.
Consulting. Access control. Surveillance. Bodyguards. Installing and maintaining security systems. Information security. Fire prevention. Buildings emergency plan.
Reception, telephone and information assistance. Call monitoring. Concierge services. Mail and document management. Management of rooms, copying services and archives. Furniture. Removals. Storage. Document destruction. Medical service.
Isolated or integrated services (Facility Services) outside buildings or site offices
Cleaning of outdoor areas. Solid urban waste collection. Cleaning of sanitation networks. TV inspection and leak detection. Blast cleaning.
Maintenance and repairing of outdoor fencing. Inspection and maintenance of outdoor hydrants.
Monitoring of external access points. Surveillance patrols. Installation and maintenance of perimeter detection systems.
Comprehensive management of outdoor green spaces: movement of land, irrigation system, civil works. Installation and maintenance of lighting, ornamental fountains and pumping facilities.
INTERMEDIATION AND ANCILLARY SERVICES IN THE MINE (DEPOSIT)
- Indoor cleaning: Surface cleaning, vehicles, plant and machinery. Custodial and site cleaning. Environmental hygiene. Supply of hygiene material. Cleaning of conveyor belts and sediments.
- Outdoor cleaning: Windows and facades. Waste management and compaction. Road cleaning.
- Environmental health: Cleaning and disinfection. Insect removal and fumigation. Cleaning and disinfection of chambers. Maintenance of green zones. Pest control.
- Facilities maintenance: Heating. Electricity. Building work. Carpentry. Painting. Routine, corrective and predictive maintenance. Electromedical and hospital equipment maintenance.
- Development and implementation: Building work and facility refurbishment. Routine, corrective and predictive maintenance plans. Mobile telephone networks. Legislation and design projects. Mining and industrial maintenance management. Civil works.
- Energy efficiency: Energy services company. Energy audit. Consulting and design projects. Implementation of energy efficiency improvement measures. Verification and measuring (EVO). Energy systems auditors ISO 50001.
- Physical surveillance: Access control. Surveillance. Monitoring.
- Security systems: Electronic security. Security systems. CCTV system.
- Other security services: Credentials system. Risk management system (new staff member). Control and maintenance of Roman balance.
- Mining development: Blasting. Placing of mesh and bolts.
- General services: Ventilation, drainage and hoisting.
- Benefits: Smelting, purifying and refining metals.
- Mineral transportation: Transport management and logistics.
- Mineral commercialization: Management and support for mineral sales.
- Assistance and information: Home deliveries. Call center.
- Passenger services: Guides. Route optimization. Plant operators. Weighmasters. Big bag checks. Laboratory assistants. Sample analysis.
- General services: Document reading and distribution. Concierge, cash desk and toll collection services. Supermarket shelf stacker services. Concierges. Truck driver’s mate. Wine cellar checks. Social club, movie theater and cafeteria administrators. Transportation for civil servants and hosting of camps.
Consulting, training and coaching. Selection and provision of professional profiles. Specific training for the position. Workplace risk prevention services.
Business process outsourcing (BPO)
- Business process management: billing, paychecks, document digitalization. Vehicles. Audits. Accounting. Treasurership. Advisory service. Insurance. Advertising.
- On-site inspection and verification: inventories, audits. Surveys.
- Telemarketing and sales force: post-sales and loyalty. Databases. Payments and complaints. Promotions. Call center.
- Other services: logistics brokers. Remote advisor. Mystery shopper. Surveys. Loyalty programs.
Social, work-related, environmental and cultural. Audits: legal compliance. Supervision of working conditions. Monitoring resource and waste management. Supply chain control. Company association strategies.
TOTAL FACILITY MANAGEMENT
Contribution made by the FM structure. Analysis and definition of service levels and compliance. Incident management. Improvement proposal. Manuals. Quality control. Property management. Integrated IT system. Comprehensive service management. Support services.