In EULEN, we take care of the design, implementation, monitoring and supervision of the services required by any company, all this under unique management and dialog skills. The outsourcing of secondary business areas allow to direct internal resources towards the activities of the company, thereby increasing its value. Experience, technology, innovative capacity and team qualification are the keys of this process.
The object is to develop these services through their integration in any field: industrial, education and science, tourism, health, transportation… The team in charge of implementing and developing the services will have an overall picture of the installation, optimizing both the cost and the quality result of the ser¬vice. To this end, EULEN has a Facility Services Management System (SGFS) that controls quality and costs through levels of service (SLA’s) and their associate indicators (KPI’s), which are the rulers of our services.
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Our wide portfolio of services allows us to cover most of the services that could be required from any industry field:
- Maintenance of facilities.
- Electro-medical maintenance.
- Maintenance of lifts.
- Industrial maintenance.
- Telephone helpline.
- Mail distribution.
- Help Desk.
- Back office.